MSX International

automotive

CustomerServiceSpecialist|Internship

Rome, Italy INTERNSHIP
The Brief

“Customer Service Specialist | Internship at MSX International. Skills: Customer Service. Answering customers inquires. Ensuring customer satisfaction and manage follow-ups”

What You'll Achieve.

Achieve results; Increase revenue; Reduce cost; Enhance customer satisfaction

Industry & Context.

automotive
Problems you'll solve

Great problem-solving skills

What They're Looking For.

Must Have

Computer literacy, especially MS Office, Fluent level of English

Nice to Have

Previous experience in contact with customers is considered a huge plus, Experience of planning complex schedules of activities

What You'll Do.

Answering customers inquires

Ensuring customer satisfaction and manage follow-ups

Optimize follow-up processes to improve customer satisfaction

Define and implement targeted sales strategies for individual dealers

How You'll Work.

Communication Scope

Fluent level of English; Great communication skills

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