Carvana
CustomerServiceSpecialist–DeliveryAdvocate
“Customer Service Specialist – Delivery Advocate at Carvana. Skills: Customer service, Vehicle delivery, Customer advocacy. Deliver vehicles to customers. Load/unload vehicles onto hauler”
Industry & Context.
Physically demanding tasks, Work 11 am - 9 pm, Available 7 days a week, Rotate days off, Occasional inclement/extreme weather exposure, Sustain physical activity 8+ hours, High and low levels of movement, Grasping, carrying, lifting, pushing, pulling 50lbs, Excellent visual acuity, Excellent manual dexterity, Pass drug test, Obtain DOT Medical Card
What They're Looking For.
Must Have
2 years customer-facing experience, Obtain Notary within 90 days, Satisfy DMV/title/registration access requirements, Obtain Illinois, Michigan, Louisiana, Missouri Chauffeur's license within two weeks, Obtain California Vehicle Verifier license within 90 days, Pass drug test, Obtain DOT Medical Card, At least 21 years of age, Possess valid driver's license, Read, write, speak, understand English
Nice to Have
Chauffeur's license or state specialty license (IL, MI, LA, MO), Vehicle Verifier license (CA)
What You'll Do.
Deliver vehicles to customers
Load/unload vehicles onto hauler
Inspect car-hauler for safety
Complete customer paperwork
Include thorough notes in system
Maintain clean driving record
Perform physically demanding tasks
Walk/stand for extended periods
How You'll Work.
Communication Scope
Read; Write; Speak; Understand English
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