Td Synnex
Technology
CustomerServiceSpecialist
“Customer Service Specialist at Td Synnex. Skills: Customer Service, After Sales, Communication. Manage after-sales cases. Investigate customer queries”
Industry & Context.
What They're Looking For.
Must Have
Fluent Czech, Fluent English, Confident computer literacy, MS Office, email communication, case-handling systems, ability to follow structured processes, Customer-focused mindset, written communication skills
Nice to Have
Customer service experience, SAP R/3 knowledge
What You'll Do.
Manage after-sales cases
Investigate customer queries
Communicate with customers via email
Administer credit notes
Track and resolve customer cases
Handle cases in line with SLAs
How You'll Work.
Communication Scope
daily written communication with Nordic customers; written communication skills
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