Dow

Science and Materials

CustomerServiceSpecialist

Mumbai, Maharashtra, India FULL TIME
The Brief

“Customer Service Specialist at Dow. Skills: Customer Service, Order to Cash, SAP MM/SD. Execute order entry process. Manage order fulfillment process”

Industry & Context.

Science and Materials
Problems you'll solve

Problem solving; relentless problem solvers

Eligibility Requirements

The ability to accommodate a flexible schedule aligned with international time zones is essential

What They're Looking For.

Must Have

bachelor’s degree, 1 year to 6 years of working experience in similar roles

Nice to Have

letter of Credit

What You'll Do.

Execute order entry process

Manage order fulfillment process

Maintain knowledge of company's products

Strengthen customer intimacy

Coordinate activities at assigned customer accounts

Maintain service levels

Differentiate customer requirements

How You'll Work.

Team & Collaboration

collaborating closely with various functional partners; collaborate closely with functional partners (Commercial Team, Quality Team, Supply chain and Customer Service etc.)

Communication Scope

communication skills

Free ATS check

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