Dow
Science and Materials
CustomerServiceSpecialist
“Customer Service Specialist at Dow. Skills: Customer Service, Order to Cash, SAP MM/SD. Execute order entry process. Manage order fulfillment process”
Industry & Context.
Problem solving; relentless problem solvers
The ability to accommodate a flexible schedule aligned with international time zones is essential
What They're Looking For.
Must Have
bachelor’s degree, 1 year to 6 years of working experience in similar roles
Nice to Have
letter of Credit
What You'll Do.
Execute order entry process
Manage order fulfillment process
Maintain knowledge of company's products
Strengthen customer intimacy
Coordinate activities at assigned customer accounts
Maintain service levels
Differentiate customer requirements
How You'll Work.
Team & Collaboration
collaborating closely with various functional partners; collaborate closely with functional partners (Commercial Team, Quality Team, Supply chain and Customer Service etc.)
Communication Scope
communication skills
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