CustomerServiceReturnsAssistant

**Europcar Mobility Group** At **Europcar Mobility Group** , our purpose is to help to change the way you move. We are guided by our core values: _We are happy to help_ , _We embrace change_ , _We take responsibility_ , _We act with respect_ and _We move as one_. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. **Job Description** **Europcar is looking for Customer Service Returns Assistant** Would you like to be part of the Europcar team? Are you someone who enjoys customer facing roles and working as part of a diverse team? We are looking for a Customer Service Assistant at our Edinburgh location to work as part of our vehicle returns team. You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience. Your previous experience should demonstrate your passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment. **What we can offer you:** * Competitive Basic Salary * Bonus earnings potential * Starting 5.6 weeks holiday (including bank holidays) * Enhanced Maternity and Adoption Leave _(subject to service and earning qualifications)_ * Pension and a life insurance scheme * Discounted car hire rates across our network * 20% discount on EE mobile phone contracts* * Confidential legal and support service through BUPA * Career progression and development _*forms part of current non contractual benefit offering_ **Working Hours:** The hours will be a 1