SIXT
Automotive
CustomerServiceReturnAgent
Neural analysis suggests this role is
optimal for mid candidates.
“Customer Service Return Agent at SIXT. Skills: Customer service, Vehicle inspection, Rental charges. Welcome customers. Inspect rental vehicles”
What You'll Achieve.
Create top-notch rental experiences
Industry & Context.
Work in various weather conditions, Open to travel (5–10%), Travel by airplane
What They're Looking For.
Must Have
High school diploma or GED, 1 year customer service experience, At least 18 years old, Valid driver's license, Clean driving record, Authorized to work in the United States, Basic computer navigation skills, Familiar with Microsoft Office applications, Work 40 hours per week, Willing to wear a company uniform
Nice to Have
Background in sales, Background in service, Background in hospitality, Speaking other languages
What You'll Do.
Inspect rental vehicles
Handle findings discreetly
Direct issues to appropriate channels
Complete return transactions accurately
Advise customers on final rental charges
Promote SIXT products and services
Identify and tag vehicles for maintenance
Move vehicles to correct location
Support business needs
Full Job Description
Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and an hourly pay of $18. YOUR ROLE AT SIXT * You welcome all customers upon arrival, delivering a friendly and professional return experience that leaves a lasting impression * You inspect rental vehicles for damage, fuel levels, and mileage, discreetly handling findings and directing issues to the appropriate channels * You complete return transactions accurately and advise customers on final rental charges, ensuring a clear and customer-focused process * You promote additional SIXT products and services where applicable, turning every return into a brand experience * You identify and tag vehicles for maintenance and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED, at least 1 year of customer service experience, and ideally a background in sales, service, or hospitality * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5–10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnit
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