Arrow Global Components
Electronic Components Distribution
CustomerServiceRepresentativewithGerman
“Customer Service Representative with German at Arrow Global Components. Skills: Customer Service, Order Management. Support the Sales team. Enhance customer relationship”
What You'll Achieve.
Meet all related goals; Meet all related objectives; Drive On-Time-Delivery performance
Industry & Context.
What They're Looking For.
Must Have
German on min C1 level, English on B1 level, Customer Service experience, Order Management experience, Sales experience
Nice to Have
Excel is a plus
What You'll Do.
Support the Sales team
Enhance customer relationship
Ownership of customer backlog
Manage backlog actions
Deliver parts to customers
Manage customer reserved inventory
Meet inventory objectives
Communicate with Customers
Communicate with Suppliers
Deliver after-sales service
Manage backlog alerts
Respond to backlog changes
Cooperate with Sales department
Cooperate with Asset department
Cooperate with Logistics department
Drive On-Time-Delivery performance
Generate customer satisfaction
How You'll Work.
Team & Collaboration
Cooperation with other departments
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