R1
healthcare
CustomerServiceRepresentative-PatientRegistration
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service Representative - Patient Registration at R1. Skills: Patient Registration, Customer Service. register patients efficiently. Answer phones and gather information quickly and accurately”
Industry & Context.
Open availability required for as needed shifts (day, evening, and overnight availability), Holiday and weekend availability is required, Shifts will range between 8-12 hours, Hours will include a rotating on-call schedule, PRN associates will be cross-trained in multiple departments as needed, on your feet, thinking fast
What They're Looking For.
Must Have
customer service experience, Ability to pass background check, drug test, and meet vaccination requirements
Nice to Have
Medical or healthcare experience
What You'll Do.
register patients efficiently
Answer phones and gather information quickly and accurately
Assist patients who may be ill
Navigate diverse insurance plans and coverage details
Adapt to interruptions from clinical teams during urgent care situations
Build rapport and ease patient concerns in real time
How You'll Work.
Communication Scope
Answer questions with confidence, clarity, and compassion
Full Job Description
**Location: LifePoint Portage Hospital** **Shift Hours: PRN- part time, work as needed. Open availability required for as needed shifts (day, evening, and overnight availability). Holiday and weekend availability is required. Shifts will range between 8-12 hours. Hours will include a rotating on-call schedule. PRN associates will be cross-trained in multiple departments as needed.** Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join **R1** , the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences. As a **Customer Service Representative** in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You’ll: * Help patients navigate the registration process * Answer questions with confidence, clarity, and compassion * Gather accurate information quickly in a fast-paced environment * Build trust with patients during moments when they may be scared, confused, or overwhelmed No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career. **Why You’ll Love This Job** _Make a Real Difference_ : Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times. _Learn Healthcare from the Ground Up_ : From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to lo
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