InteLogix
CustomerServiceRepresentativeOvernight
“Customer Service Representative - Overnight at InteLogix. Provide exceptional customer service. Address inquiries”
What You'll Achieve.
exceed customer satisfaction goals; exceed performance metrics
Industry & Context.
creative problem solver
Ability to work overnight shifts, Availability to work on-site
What They're Looking For.
Must Have
Must be at least 18 years old, Advanced English level (85%), Ability to work overnight shifts, 1 year of overnight experience, High School Diploma or GED, Schedule flexibility, Availability to work on-site, Computer skills
What You'll Do.
Provide exceptional customer service
Guide customers through solutions
Maintain thorough understanding of products
Maintain thorough understanding of policies
Accurately document customer interactions
Accurately document customer transactions
Strive to exceed customer satisfaction goals
Strive to exceed performance metrics
Continuously seek opportunities to improve customer experience
Continuously seek opportunities to streamline processes
Stay updated on product knowledge
Stay updated on industry trends
How You'll Work.
Communication Scope
extraordinary communication skills
Applying for this Customer Service Representative - Overnight role?
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ANONYMOUS · UNFILTERED
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