Wing
HVAC
CustomerServiceRepresentative(HVACIndustry)
“Customer Service Representative (HVAC Industry) at Wing. Skills: Customer Service, HVAC Industry, Communication. Answer phone calls. Respond to emails”
Industry & Context.
Able to work on a graveyard shift
What They're Looking For.
Must Have
1-year proven experience as a Customer Service Representative in a B2C or B2B capacity, 1 year of proven experience in the HVAC industry, Excellent English communication skills, both written and verbal (at least B2 level), Excellent phone, email, and instant messaging communication skills, Solid organizational and time management skills, Tech savvy & familiar with current technologies, Knowledge of online calendars and scheduling (e. g. , Google Calendar), Proactive & confident with keen attention to details, Able to work on a graveyard shift, USB Headset with Noise Cancellation feature, Working Webcam, Computer with at least 1. 8 GHz processor and at least 4GB RAM, Main Internet Service Speed: at least 25 Mbps cable connection, Backup Internet Service Speed: at least 10 Mbps
What You'll Do.
Book appointments via CRM
Follow communication procedures
How You'll Work.
Communication Scope
English communication; Written communication; Verbal communication; Phone communication; Email communication; Instant messaging communication
Applying for this Customer Service Representative (HVAC Industry) role?
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