Customer Service Representative
Finance / FinServ
CustomerServiceRepresentativeHaulers
“Customer Service Representative - Haulers at Customer Service Representative. Skills: customer service, communication, problem-solving. assisting customers and agents over the phone with payments, billing questions and changes made to personal auto policies.. perform various clerical duties to include data entry”
What You'll Achieve.
improve customer service experience, processes and communication.
Industry & Context.
problem-solving skills
Consumer Reports are ordered on final candidates
What They're Looking For.
Must Have
Proficient computer skills, including knowledge of Microsoft Office: Outlook, Excel, and Word., Ability to take the lead and guide customers/agents to a resolution in a calm and assuring manner., Exhibits great problem-solving skills and the ability to multi task in a fast-paced environment., Excellent listening, communication and organizational skills as well as computer skills., Ability to perform the essential functions of the position, with or without a reasonable accommodation.
Nice to Have
Insurance and customer service experience is a plus.
What You'll Do.
assisting customers and agents over the phone with payments
billing questions and changes made to personal auto policies.
perform various clerical duties to include data entry
identifies opportunities to improve customer service experience
processes and communication.
How You'll Work.
Communication Scope
communication
Applying for this Customer Service Representative - Haulers role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Customer Service Representative?
Real rants from real employees. Read before you apply.