MSX International
automotive business services
CustomerServiceRepresentative–Germanspeaker
“Customer Service Representative – German speaker at MSX International. Skills: German language proficiency, Customer service. Manage and resolve customer cases efficiently. Represent the OEM with professionalism”
What You'll Achieve.
Delivering excellent support and customer satisfaction
Industry & Context.
Resolve customer cases efficiently
Initial on-site adaptation period
What They're Looking For.
Must Have
Native or bilingual German, Good level of English (B2-C1), Interpersonal skills with a persuasive and negotiation-focused attitude, Excellent communication, Proficient in MS Office365 applications (basic knowledge of PowerPoint and Excel)
What You'll Do.
Manage and resolve customer cases efficiently
Represent the OEM with professionalism
Ensure an excellent service experience
Answer calls and emails related to after-sales inquiries (e.g.
general vehicle information
How You'll Work.
Team & Collaboration
Join an international team; Work in a dynamic, multicultural environment; Work with professionals from different backgrounds and countries
Communication Scope
Excellent communication
Applying for this Customer Service Representative – German speaker role?
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