PAIR Finance
FinTech
CustomerServiceRepresentative(f/m/d)
“Customer Service Representative (f/m/d) at PAIR Finance. Skills: Customer service, Problem solving. Communicate with consumers. Communicate with clients”
Industry & Context.
Solution-oriented
What They're Looking For.
Must Have
Hands-on experience in B2C customer service, Business-level fluency in Swedish, Business-level fluency in English, Solid MS Office skills
Nice to Have
Experience with receivables management, Experience with debt collection, Interest in new technologies, Interest in AI
What You'll Do.
Communicate with consumers
Communicate with clients
Communicate with third parties
Handle legal inquiries
Handle regulatory inquiries
Route client inquiries
Keep CRM systems accurate
Collect feedback from clients
Collect feedback from consumers
Feed feedback into improvement
Contribute to process development
Contribute to team structure development
How You'll Work.
Team & Collaboration
Internal contacts; Team structures
Communication Scope
Phone communication; Email communication; Chat communication; Letter communication
Applying for this Customer Service Representative (f/m/d) role?
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