MSX International

automotive business services

CustomerServiceRepresentativeDutchSpeaker

€22–22k Madrid, Spain FULL TIME Remote Friendly
The Brief

“Customer Service Representative - Dutch Speaker at MSX International. Support customers with questions. Follow up on open cases”

What You'll Achieve.

Ensure customers receive a great service experience; Improve customer satisfaction

Industry & Context.

automotive business services
Eligibility Requirements

First two months are on-site for training and onboarding

What They're Looking For.

Must Have

Fluent Dutch (C2 or advanced), Good English communication skills, Comfortable talking to customers by phone and email, Organized, Proactive, Able to follow processes, Basic computer and CRM skills

What You'll Do.

Support customers with questions

Follow up on open cases

Gather customer feedback

Prepare summaries or reports

Share insights to help improve processes

How You'll Work.

Team & Collaboration

Join an international team

Communication Scope

Good English communication skills

Free ATS check

Applying for this Customer Service Representative - Dutch Speaker role?

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ANONYMOUS · UNFILTERED

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