Avery Dennison

Label Packaging Materials

CustomerServiceRepresentativeBeNeLux

€35–45k ~AI est. Turnhout, Vlaanderen, Belgium FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Customer Service Representative BeNeLux at Avery Dennison. Skills: Customer success, Customer relationships, Customer retention, Value realization. Act as primary contact person for business customers. Handle order processing”

What You'll Achieve.

Contribute to company's success

Industry & Context.

Label Packaging Materials

What They're Looking For.

Must Have

Completed commercial or technical training, Corresponding degree or similar qualification, Professional experience in B2B sales or customer service, Absolute fluency in Dutch, Absolute fluency in English

Nice to Have

Experience in international environment, Experience with complex products

What You'll Do.

Act as primary contact person for business customers

Handle order processing

Handle delivery date coordination

Collaborate with field sales teams

Collaborate with logistics

Collaborate with production

Participate in shaping operational processes

Participate in optimizing operational processes

Provide technical advice

Manage sample shipping

Manage operational capacity planning

Take ownership of managing assigned customer base

Support assigned customer base

Strategically develop assigned customer base

Work cross-border with international teams

Build long-term relationships with customers

Maintain long-term relationships with customers

How You'll Work.

Team & Collaboration

Field sales teams; Logistics; Production; International teams

Full Job Description

About the role Become our new talent in Customer Service! To strengthen our European Customer Service team, we are currently looking for a Customer Service Representative BeNeLux at our Turnhout location for our Label Packaging Materials division, with a direct reporting line to our Teamlead Customer Service BeNeLux & Nordics. In this role, you will serve as the core engine for your assigned business accounts, ensuring seamless operations and cross-border alignment. This is a hybrid position with teleworking opportunities to support a healthy work-life balance. Key Responsibilities * Act as the primary contact person for business customers regarding all matters related to label solutions, handling everything from order processing and pricing to delivery date coordination. * Actively collaborate with field sales teams, logistics, and production to ensure seamless, high-quality customer service. * Participate in shaping and optimizing internal and external operational processes, including technical advice, sample shipping, and operational capacity planning. * Take independent ownership of managing, supporting, and strategically developing your assigned customer base to actively contribute to the company's success. * Work cross-border with various international teams to build and maintain close, long-term relationships with customers across the Benelux countries. ## Qualifications Required * Completed commercial or technical training, a corresponding degree, or a similar qualification. * Professional experience in B2B sales or customer service, ideally within an international environment or dealing with complex products. * Absolute fluency in both Dutch and English. Skills you need to succeed * A creative and entrepreneurial mindset with a strong desire to drive innovative projects forward. * Excellent ability to actively shape your career path and grow within a dynamic global organization like Avery Dennison. ## Additional Information Why join Avery Dennison We are a

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