Waste Connections of Canada

solid waste collection, transfer, disposal and recycling services

CustomerServiceRepresentative

$45–50k Kamloops, Canada FULL TIME
The Brief

“Customer Service Representative at Waste Connections of Canada. Skills: Customer Service. Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.. Accepting payments from customers, researching customer billing inquiries and updating customer account information.”

Industry & Context.

solid waste collection, transfer, disposal and recycling services
Problems you'll solve

resolve problems or complaints; seeks cost-effective, safe environmentally sound solutions to service issues

Eligibility Requirements

care about the safety of our drivers and the service provided to the community

What They're Looking For.

Must Have

2 years of high-volume Customer Service experience, Experience with Microsoft Word, Excel and Outlook, Excellent verbal and written communication skills

What You'll Do.

Answering customer calls and processing customer orders for new service

or changes in service.

Accepting payments from customers

researching customer billing inquiries and updating customer account information.

Interacting with customers and Waste Connections employees to determine service requirements

resolve problems or complaints

and seeks cost-effective

safe environmentally sound solutions to service issues.

How You'll Work.

Team & Collaboration

Interacting with Waste Connections employees

Communication Scope

Excellent verbal and written communication skills

Free ATS check

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