Vomela

Visual Communications

CustomerServiceRepresentative

$45–50k Houston, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Service Representative at Vomela. Skills: Customer service, Project management. Oversee estimating. Oversee prototyping”

What You'll Achieve.

Ensure timely delivery; Ensure cost efficiency; Ensure quality standards

Industry & Context.

Visual Communications
Problems you'll solve

Identify workable solutions

What They're Looking For.

Must Have

Customer service experience required, Excellent organizational skills, Ability to manage multiple tasks, Flexible and adaptable, Able to prioritize quickly, Great communication skills-verbal and written, Ability to establish and build business relationships, High energy, positive and upbeat personality

What You'll Do.

Ensure timely delivery

Ensure cost efficiency

Ensure quality standards

Work directly with clients

Work with account executives

Work with production staff

Oversee multiple projects

Act as primary point of contact

Assist clients identify solutions

Assist internal staff identify solutions

Communicate with other service locations

Coordinate with other service locations

Coordinate with subcontractors

Coordinate with vendors

Coordinate with installers

Ensure a quality product

Ensure product within time restrictions

How You'll Work.

Team & Collaboration

Client collaboration; Internal staff collaboration; Production staff collaboration; Account executive collaboration; Vendor coordination; Subcontractor coordination; National service location coordination

Communication Scope

Verbal communication; Written communication

Process & Methodology

Project oversight, Task management

Full Job Description

At Vomela our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about. Apply now to find your place at Vomela. **Salary Range:** $45,000 - $50,000 USD **Job Summary** The Customer Service Representative oversees estimating, prototyping, and production for assigned projects, ensuring timely delivery, cost efficiency, and quality standards. **What You'll Do...** * Work directly with clients, account executives and production staff in a fast paced, creative environment. * Oversee multiple projects for high-profile customers from start to finish. * Act as the primary point of contact for multiple clients. * Assist clients and internal staff to identify workable production solutions for challenging projects. * Communicate and coordinate with other service locations nationally as well as subcontractors, vendors and installers to ensure a quality product within time restrictions. **Requirements** **What You'll Bring...** * Customer service experience required. * Excellent organizational skills and the ability to manage multiple tasks in a high pressure environment * Flexible and adaptable to short deadlines and able to prioritize quickly * Great communication skills-verbal and written * Ability to establish and build business relationships with internal and external contacts * High energy, positive and upbeat personality with a passion for providing outstanding customer service **Benefits** * Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k) * Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off * Short Term & Long-Term Disability * Training & Development * Wellness Resources

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