Vomela
Visual Communications
CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service Representative at Vomela. Skills: Customer service, Project management. Oversee estimating. Oversee prototyping”
What You'll Achieve.
Ensure timely delivery; Ensure cost efficiency; Ensure quality standards
Industry & Context.
Identify workable solutions
What They're Looking For.
Must Have
Customer service experience required, Excellent organizational skills, Ability to manage multiple tasks, Flexible and adaptable, Able to prioritize quickly, Great communication skills-verbal and written, Ability to establish and build business relationships, High energy, positive and upbeat personality
What You'll Do.
Ensure timely delivery
Ensure cost efficiency
Ensure quality standards
Work directly with clients
Work with account executives
Work with production staff
Oversee multiple projects
Act as primary point of contact
Assist clients identify solutions
Assist internal staff identify solutions
Communicate with other service locations
Coordinate with other service locations
Coordinate with subcontractors
Coordinate with vendors
Coordinate with installers
Ensure a quality product
Ensure product within time restrictions
How You'll Work.
Team & Collaboration
Client collaboration; Internal staff collaboration; Production staff collaboration; Account executive collaboration; Vendor coordination; Subcontractor coordination; National service location coordination
Communication Scope
Verbal communication; Written communication
Process & Methodology
Project oversight, Task management
Full Job Description
At Vomela our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about. Apply now to find your place at Vomela. **Salary Range:** $45,000 - $50,000 USD **Job Summary** The Customer Service Representative oversees estimating, prototyping, and production for assigned projects, ensuring timely delivery, cost efficiency, and quality standards. **What You'll Do...** * Work directly with clients, account executives and production staff in a fast paced, creative environment. * Oversee multiple projects for high-profile customers from start to finish. * Act as the primary point of contact for multiple clients. * Assist clients and internal staff to identify workable production solutions for challenging projects. * Communicate and coordinate with other service locations nationally as well as subcontractors, vendors and installers to ensure a quality product within time restrictions. **Requirements** **What You'll Bring...** * Customer service experience required. * Excellent organizational skills and the ability to manage multiple tasks in a high pressure environment * Flexible and adaptable to short deadlines and able to prioritize quickly * Great communication skills-verbal and written * Ability to establish and build business relationships with internal and external contacts * High energy, positive and upbeat personality with a passion for providing outstanding customer service **Benefits** * Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k) * Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off * Short Term & Long-Term Disability * Training & Development * Wellness Resources
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