CustomerServiceRepresentative

**Prime Plastics, a VINMAR company, is looking for an English-French Speaking Customer Service Representative in Sindos.** **Vinmar** is a **global marketing** and distribution company that brings value to the world’s leading producers and users of plastics and chemicals through the supply of best-in-class products and tailored business solutions. With over **45 years** of experience and success, **Vinmar** has grown into one of the world’s largest plastics and chemicals marketing and distribution companies. The company has over **50** offices in more than **35** countries with sales in excess of **110** countries. We have a truly global commercial footprint while providing our customers and partners the local intimacy they require and value. At the core of our business is our strict adherence to international compliance standards and Vinmar’s business ethics and code of conduct policy. Due to our rapid growth and ambitious plans of expansion, we are looking for skillful and bright individual to join our team as a **Customer Service Representative.** _**(PLEASE, SEND YOUR CV IN ENGLISH)**_ **Purpose of Job:** The Customer Service Representative interacts with customers on behalf of the company. They connect with customer to handle complaints, process orders and provide information. If the information received generated Sales Leads this is shared with the Sales Force with the goal of generating a sale. **Key Activities:** * Customer Management * Follows up on on-time resolution of Claims, within the agreed time frame of the procedure. * Customer Relations: 1. Build and maintain relationships with customer accounts with open and interactive communication. 2. Make it easy and pleasant to do business with VCP. 3. Main channel of communication with customers to update order status like 4. Checking and changing delivery dates with customer * Order Management 1. Processing orders, forms, applications, and requests 2. Checking order credit status and follow up with credit d