U-Haul
CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service Representative at U-Haul. Assist customers with products. Manage rentals and inventory”
Industry & Context.
Work involves moderate risks, Use protective clothing/gear, Physical exertion required, Move equipment weighing 50 lbs
What They're Looking For.
Must Have
Valid driver's license, Maintain good driving record, High school diploma or equivalent
What You'll Do.
Assist customers with products
Manage rentals and inventory
Move and hook up trucks
Move and hook up trailers
Clean equipment on lot
Inspect equipment on lot
Answer customer questions
Educate customers on services
Prepare rental invoices
Accept equipment returns
Install trailer wiring
Participate in U-Haul education
Full Job Description
Compensation Range: $18.00 to $20.00 Hourly **Location:** 4622 Montrose Rd, Niagara Falls, Ontario L2H 1J3 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is “**Hire Fast, Pay Fast**." You can _start today and get paid toda_ y! Schedule a hands-on working interview and get paid for it. We also offer a **$100 hiring bonus!** In addition, we offer a **$300 cash bonus** , paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. **U-Haul Offers:** * Paid holidays, vacation, and sick days, if eligible * Career stability * Gym Reimbursement Program, if eligible * Opportunities for advancement * Valuable on-the-job training * Complete Benefit Plan, if eligible * RRSP payroll deduction plan * Deferred profit-sharing plan, if eligible * You Matter Program (EAP) * Mindset App Program * Wellness Programs * Discounts on Apple products, Dell computers, hotels, and more **Customer Service Representative** **Responsibilities:** * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including checking fluid levels. * Answer questions and educate customers regarding products and services. * Prepare rental invoices and accept equipment returned from rental. * Install hitches and trailer wiring. * Fill p
Applying for this Customer Service Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about U-Haul?
Real rants from real employees. Read before you apply.