U-Haul
CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Entry candidates.
“Customer Service Representative at U-Haul. Skills: Customer service, Equipment inspection, Equipment maintenance. Assist customers inside and outside a U-Haul center with U-Haul products and services.. Use smartphone-based U-Scan technology to manage rentals and inventory.”
Industry & Context.
Work involves moderate risks or discomforts which require special safety precautions, e. g. , working around moving parts or machines, fumes or irritant chemicals., May be required to use protective clothing or gear such as masks, goggles, gloves or shields., Work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted., U-Haul will not hire or re-hire individuals who use nicotine products in certain states.
What They're Looking For.
Must Have
Valid driver’s license and ability to maintain a good driving record, High school diploma or equivalent
What You'll Do.
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
How You'll Work.
Team & Collaboration
Work as part of a supportive team
Communication Scope
Answer questions and educate customers regarding products and services.
Full Job Description
**Location:** 311 W Main St, Meriden, Connecticut 06451 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is '**Hire Fast, Pay Fast**.' You can start today and get paid today! Schedule **_two_** hands-on working interviews and get paid for each. We also offer a **$100 hiring bonus**! In addition, we offer a **$300 cash bonus** , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. **U-Haul Offers:** * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey’s SmartDollar Program **Customer Service Representative** **Responsibilities:** * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including checking fluid
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