U-Haul
CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service Representative at U-Haul. Skills: Customer service, Equipment management, Rental processing. Assist customers with products. Manage rentals using U-Scan”
Industry & Context.
Work involves moderate risks, Use protective gear, Physical exertion required, Move equipment weighing 50 lbs
What They're Looking For.
Must Have
Valid driver's license, Maintain a good driving record, High school diploma or equivalent
What You'll Do.
Assist customers with products
Manage rentals using U-Scan
Manage inventory using U-Scan
Hook up U-Haul trailers
Answer customer questions
Educate customers on products
Educate customers on services
Prepare rental invoices
Accept returned equipment
Install trailer wiring
Participate in U-Haul education
How You'll Work.
Team & Collaboration
Supportive team
Communication Scope
Educate customers
Full Job Description
**Location:** 804 W Roslyn Rd, Colonial Heights, Virginia 23834 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is '**Hire Fast, Pay Fast**.' You can start today and get paid today! Schedule **_two_** hands-on working interviews and get paid for each. We also offer a **$100 hiring bonus**! In addition, we offer a **$300 cash bonus** , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. **U-Haul Offers:** * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey’s SmartDollar Program **Customer Service Representative** **Responsibilities:** * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including checki
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