U-Haul
CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service Representative at U-Haul. Assist customers with products and services. Use U-Scan technology to manage rentals”
Industry & Context.
Moderate risks or discomforts, Working around moving parts, Working around machines, Working with fumes, Working with irritant chemicals, Use protective clothing or gear, Long periods stationary, Moving around indoors, Moving around outdoors, Positioning to reach objects, Moving equipment weighing 50 lbs
What They're Looking For.
Must Have
Valid driver's license, Maintain a good driving record, High school diploma or equivalent
What You'll Do.
Assist customers with products and services
Use U-Scan technology to manage rentals
Use U-Scan technology to manage inventory
Hook up U-Haul trucks
Hook up U-Haul trailers
Clean equipment on the lot
Inspect equipment on the lot
Answer customer questions
Educate customers regarding products
Educate customers regarding services
Prepare rental invoices
Accept equipment returned from rental
Install trailer wiring
Participate in U-Haul education
Other duties as assigned
How You'll Work.
Team & Collaboration
Part of a supportive team
Full Job Description
**Location:** 242 N Camino Mercado, Casa Grande, Arizona 85122 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is '**Hire Fast, Pay Fast**.' You can start today and get paid today! Schedule _**two**_ hands-on working interviews and get paid for each. **U-Haul Offers:** * Career stability * Opportunities for advancement * Mindset App Reimbursement * Gym Reimbursement Program * Health insurance & Prescription plans, if eligible * Paid holidays, vacation, and sick days, if eligible * Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings Plan * Employee Stock Ownership Plan (ESOP) * 24-hour physician available for kids * Dental & Vision Plans * Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey’s SmartDollar Program **Customer Service Representative** **Responsibilities:** * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul trucks and trailers. * Clean and inspect equipment on the lot including checking fluid levels. * Answer questions and educate customers regarding products and services. * Prepare rental invoices and accept equipment returned from rental. * Install hitches and trailer wiring. * Fill propane (certi
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