CustomerServiceRepresentative

High standards for excellence, integrity and customer service, Excellent customer service skills, Ability to resolve conflict in a professional and decisive manner, Foundational sales skills to upsell products and services to meet customer needs, Written and verbal communication skills for professional business interactions, Proficient computer skills, especially with Microsoft Office applications (Word, Excel, Outlook, PowerPoint), Familiarity with social media applications (Facebook, Instagram, LinkedIn), Ability to learn and apply general knowledge of the company, products and services, Ability to read, comprehend and adhere to instructions, processes and procedures, Keen attention to detail, Mathematical skills to calculate (add, subtract, multiply, and divide) in all units of measure, using whole numbers and decimals to determine rate, ratio, and percent, Good organizational and time management skills, including punctuality for on-time attendance, Ability to work independently under general supervision and collaboratively as part of a team, Ability to talk and type simultaneously when interacting with customers, Ability to speak, read and write fluently in English is required, MUST BE physically located in the United States while performing this job