The City of Fort Worth
CustomerServiceRepresentative
“Customer Service Representative at The City of Fort Worth. Skills: Customer service, Library services. Provide friendly service. Provide efficient service”
Industry & Context.
Evening/weekend work required, Physical demands
What They're Looking For.
Must Have
High school diploma/GED, No previous experience required, Must Pass Physical (HPE)
Nice to Have
2 years customer service experience, Communicate with customers in Spanish, Work a flexible schedule, Travel to various locations
What You'll Do.
Provide friendly service
Provide efficient service
Provide professional service
Check library materials in
Conduct customer payment transactions
Operate a cash register
Answer customer questions about library policies
Answer customer questions about library procedures
Answer customer questions about library accounts
Answer basic reference questions
Answer reader's advisory questions
Answer general usage questions
Assist with library programs
Assist with library outreach
Applying for this Customer Service Representative role?
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How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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