The City of Fort Worth
CustomerServiceRepresentative
“Customer Service Representative at The City of Fort Worth. Provide friendly, efficient, professional service. Check library materials in”
Industry & Context.
Evening/weekend work required, Touching, Talking, Hearing, Seeing, Grasping, Standing, Stooping, Kneeling, Crouching, Reaching, Walking, Repetitive motions, Lift up to 10 pounds
What They're Looking For.
Must Have
High school diploma/GED, No previous experience required, Pass physical
Nice to Have
2 years customer service experience, Communicate with customers in Spanish, Work flexible schedule, Work at/travel to various locations
What You'll Do.
Check library materials in
Conduct customer payment transactions
Operate a cash register
Answer customer questions about library policies
Answer customer questions about procedures
Answer customer questions about accounts
Answer basic reference questions
Answer reader's advisory questions
Answer general usage questions
Assist with library programs
Assist with library outreach
Applying for this Customer Service Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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