Packerland Veterinary Center
Healthcare
CustomerServiceRepresentative
“Customer Service Representative at Packerland Veterinary Center. Skills: Client recruitment, Hospital services promotion, Pet health education, Veterinary scheduling. Recruit new clients. Promote hospital services”
What You'll Achieve.
Aid team productivity; Ensure superior client care; Ensure maximum productivity
Industry & Context.
Work flexible hours, Work evenings, Work weekends, Lift up to 30 lbs, Lift 50 lbs with assistance, Walking and standing, Bending, Reaching, Grasping, Repetitive motions
What They're Looking For.
Must Have
High School Diploma or GED
Nice to Have
1+ years retail sales experience, 1+ years customer service experience, Experience in medical facility
What You'll Do.
Promote hospital services
Schedule client visits
Ensure client communication
Influence client returns
Educate clients on preventative care
Enter service requests
Answer client questions
Refer patients to staff
Schedule follow-up exams
Provide client instructions
Provide client information
Provide client invoices
Dispense prescription items
Respond to complaints
Resolve customer problems
Support practice environment
Comply with guidelines
Comply with standards
How You'll Work.
Team & Collaboration
Veterinary medical team; Veterinarian(s) and staff; Collaboration and teamwork
Communication Scope
Written communication; Verbal communication; Active listening
Applying for this Customer Service Representative role?
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How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Packerland Veterinary Center?
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