Logan Health
Healthcare
CustomerServiceRepresentative
“Customer Service Representative at Logan Health. Skills: Customer service, Billing inquiries, Account management. Respond to patient inquiries. Help patients understand billing statements”
What You'll Achieve.
Ensuring timely and accurate claim resolutions; Meeting productivity and quality standards
Industry & Context.
Organizational and critical thinking capable of prioritizing tasks and working independently or as part of a team
Criminal background check, Reference checks, Drug Screening, Health and Immunizations Screening, Physical Demand Review/Screening
What They're Looking For.
Must Have
1+ years of experience in a customer service, front office role, Excellent interpersonal and customer service skills, Proficiency in Microsoft Office Suite, Intermediate knowledge of Microsoft Excel, including data entry, formulas, and basic functions
Nice to Have
Experience in a hospital or medical office setting, Ability to clearly convey patient account information, Organizational and critical thinking capable of prioritizing tasks and working independently or as part of a team, Understanding of HIPAA and confidentiality guidelines
What You'll Do.
Respond to patient inquiries
Help patients understand billing statements
Post payments and adjustments accurately
Work with team members to resolve billing issues
Keep patient records accurate
Log customer interactions
Act as a liaison between patients
Complete tasks efficiently
Participate in team meetings
Maintain reliable attendance
How You'll Work.
Team & Collaboration
Work with team members to resolve billing issues; Participate in team meetings
Communication Scope
Excellent interpersonal and customer service skills; Ability to clearly convey patient account information
Applying for this Customer Service Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Logan Health?
Real rants from real employees. Read before you apply.