LKQ Corporation
CustomerServiceRepresentative
“Customer Service Representative at LKQ Corporation. Skills: Customer service, Product knowledge, Communication. Provide quality customer service.. Communicate directly with distribution centers and customers.”
What You'll Achieve.
Perform all tasks to specified standards and metrics on a consistent basis.
Industry & Context.
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently., Travel may be required periodically, including overnight stays (contingent on position requirements)., Must be able to lift up to 50 pounds.
What They're Looking For.
Must Have
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., Ability to compute rates, ratios, and percentages and to draw and interpret graphs., Basic messages communicated orally., May write brief messages and keep simple records., May explain and offer guidance on routine procedures., Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures., Decisions generally affect own job or assigned functional area., Results are defined and existing practices are used as guidelines for how to complete work works closely with supervisor/manager who provides broad guidance and overall direction., Prioritize assigned and routine tasks., Handle appropriately.
Nice to Have
Associate's Degree, Sales or customer service experience, especially in a call center environment., Bi-Lingual, English & Spanish or English & French.
What You'll Do.
Provide quality customer service.
Communicate directly with distribution centers and customers.
Handle phone calls and emails from customers.
Ensure company establishes and maintains constant communication with customers.
Provide customers with a better solution when available.
Assist customers in finding products.
Perform all tasks to specified standards and metrics.
Assume other duties as assigned.
How You'll Work.
Team & Collaboration
Communicate directly with distribution centers and customers.; Work closely with supervisor/manager.
Communication Scope
Communicate directly with distribution centers and customers.; Handle phone calls and emails from customers.; Basic messages communicated orally.; May write brief messages and keep simple records.; May explain and offer guidance on routine procedures.
Applying for this Customer Service Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about LKQ Corporation?
Real rants from real employees. Read before you apply.