Lakefield Veterinary Group

Healthcare

CustomerServiceRepresentative

$34–45k ~AI est. Katy, Texas, United States FULL TIME
The Brief

“Customer Service Representative at Lakefield Veterinary Group. Skills: Client recruitment, Hospital services promotion, Client scheduling, Pet health education. Recruit new clients. Promote hospital services”

Industry & Context.

Healthcare
Eligibility Requirements

Lift up to 30 lbs, Work flexible hours, Work evenings, Work weekends

What They're Looking For.

Must Have

High School Diploma or GED, 1+ years experience retail sales, 1+ years customer service

Nice to Have

Experience in medical facility

What You'll Do.

Promote hospital services

Schedule client visits

Ensure client communication

Influence client return

Answer client questions

Schedule appointments

Schedule follow-up exams

Assist outgoing clients

Dispense prescription items

Resolve customer complaints

Support practice environment

Comply with guidelines

Comply with standards

How You'll Work.

Team & Collaboration

Collaboration and teamwork

Communication Scope

Written communication; Verbal communication; Active listening

Free ATS check

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