Highmark Inc.
CustomerServiceRepresentative
“Customer Service Representative at Highmark Inc.. Skills: customer service, problem solving, communication. Resolve customer inquiries. Engage with customers”
What You'll Achieve.
Consistently exceeds results for internal adherence; Consistently exceeds results for efficiency; Consistently exceeds results for inquiry timeliness
Industry & Context.
problem solving
Lifting up to 10 pounds Rarely, Lifting 10 to 25 pound Rarely, Lifting 25 to 50 pounds Rarely
What They're Looking For.
Must Have
1-3 years experience in customer service or call center environment
What You'll Do.
Resolve customer inquiries
Engage with customers
Resolve customer concerns
Answer customer inquiries
Exceed results for adherence
Resolve customer comments
Resolve customer concerns
How You'll Work.
Communication Scope
listening skills; asking effective probing questions; conversational manner
Applying for this Customer Service Representative role?
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ANONYMOUS · UNFILTERED
What do employees actually say about Highmark Inc.?
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