CustomerServiceRepresentative

#### Yellowstone Local is proud to represent Hamilton Mechanical, a Hockory company, and an industry leader in residential HVAC and clean energy solutions. If you thrive in a fast-paced environment, enjoy helping customers, and want to grow with a company shaping the future of heating and cooling, this is the opportunity for you. ### What’s in it for You? * Competitive compensation ranging from $40,000–$70,000 annually based on experience * Earn an additional 10% commission on new memberships and membership upgrades * Overtime opportunities available for increased earning potential * Full-time, stable position with consistent workflow * Medical, dental, and vision insurance * 401(k) with company contribution * Paid time off, holidays, and sick days * Ongoing training and career development opportunities * Work with a supportive, high-performing team where your contributions matter * Opportunity to grow within a rapidly expanding residential HVAC and clean energy company ### Why You’ll Love It Here * Join a mission-driven company focused on becoming the Northeast’s leading clean heat installation and HVAC service provider * Work for a team that lives its core values every day: * Put Employees First * Treat Everyone with Respect * Delight Customers * Raise the Bar Get Sht Done * Be part of a trusted brand with a loyal customer base and strong growth momentum * Collaborate with experienced HVAC professionals, dispatchers, service technicians, and leadership teams * Make a direct impact by helping homeowners maintain comfort, energy efficiency, and reliable HVAC performance * Work in an environment that encourages initiative, accountability, and continuous improvement ### Your New Role * Work from the Ridgefield, NJ office supporting residential HVAC service operations * Answer inbound and outbound customer service calls professionally and efficiently * Schedule HVAC service appointments, maintenance visits, and repair calls * Coordinate technician dispatching and routi