Geico

Financial Services

CustomerServiceRepresentative

$0–0k Virginia Beach, Virginia, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Service Representative at Geico. Skills: Customer service. Answer billing questions. Make policy changes”

Industry & Context.

Financial Services
Problems you'll solve

Solve problems

What They're Looking For.

Must Have

12+ months contact center experience, 12+ months customer facing service experience

Nice to Have

Bachelor's degree or higher, Active Personal Lines license, Active P&C license

What You'll Do.

Answer billing questions

Provide recommendations

Deliver personalized service

Full Job Description

**At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.** **Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.** **When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.** Customer Service Representative – Virginia Beach, VA Salary: $20.65 - $25.81 per hour / $41,609.75 - $52,007.15 annually *pay is commensurate to experience* When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Virginia Beach, VA office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk. Salary: Salary: $20.65 - $25.81 per hour / $41,609.75 - $52,007.15 annually *pay is commensurate to experience* **Increase your earning potential!** * **10% evening differential for applicable shifts** * **20% weekend differential for applicable shifts** Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%! **Qualifications & Skills:** * 12+ months of contact center or customer facing service experience required (preferred) * Experience providing outstanding customer service by s

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