Geico
CustomerServiceRepresentative
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“Customer Service Representative at Geico. Skills: Customer Service, Problem Solving. Support our contact center and taking incoming calls from current policyholders. Answering billing questions”
What You'll Achieve.
Growing customer satisfaction
Industry & Context.
Solve problems
What They're Looking For.
Must Have
Solid computer and multi-tasking skills
Nice to Have
12+ months of contact center or customer facing service experience, An associate’s degree or higher, Active Personal Lines insurance license
What You'll Do.
Support our contact center and taking incoming calls from current policyholders
Answering billing questions
Making policy changes
Providing recommendations
How You'll Work.
Communication Scope
Active listening
Full Job Description
**At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.** **Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.** **When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.** **Customer Service Representative – Tucson, AZ** **Salary: $19.06 - $23.82 per hour / $38,405 - $47,997 annually** *pay is commensurate to experience **Onsite in office position** At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. **Increase your earning potential!** * **10% evening differential for applicable shifts** * **20% weekend differential for applicable shifts** When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our **Tucson, AZ** office. You’ll support our contact center and taking incoming calls from current policyholders while providing the excellent service they want and need**.** Service Representatives are the first point of contact for our customers: answering billing questions, making policy changes,
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