GEICO
CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service Representative at GEICO. Skills: customer service. answering billing questions. making policy changes”
Industry & Context.
solve problems
What They're Looking For.
Must Have
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction, An effective communicator who understands the importance of listening and being empathetic, Ability to work and grow in a fast-paced, high-volume call center environment, Willingness to learn new skills and ability to adjust to changes quickly, Open to feedback to support your performance and development, Solid computer and multi-tasking skills
What You'll Do.
answering billing questions
making policy changes
providing recommendations
How You'll Work.
Communication Scope
effective communicator; listening; empathetic
Full Job Description
**At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.** **Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.** **When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.** **Customer Service Representative** **Salary: $20.86 per hour / $42,032.90 annually** **Onsite in office position** At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up
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