Farm Boy Inc.

Supermarkets

CustomerServiceRepresentative

Ottawa, Ontario, Canada PART TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Customer Service Representative at Farm Boy Inc.. Skills: Customer service. Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience. Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products”

What You'll Achieve.

Making the exceptional everyday; Building relationships with our customers and with each other; Finding a place where their potential meets opportunity; Help create the welcoming, fresh shopping experience Farm Boy is known for; Ensure products are displayed beautifully; Ensure customers feel supported every step of their visit

Industry & Context.

Supermarkets
Eligibility Requirements

Extended periods of standing, Heavy lifting, Work that may be performed in cooler, freezer, and outdoor conditions

What They're Looking For.

Must Have

Retail experience, The ability to work independently with attention to detail and pride in delivering quality results and maintaining cleanliness standards, A collaborative, team-oriented approach supported by communication and organizational skills, Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions, Flexibility to work a dynamic schedule including evenings, weekends, and holidays

Nice to Have

Fluency in French language skills

What You'll Do.

and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience

and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products

and rotate merchandise on display counters and shelves

ensuring high-quality presentation and accurate signage

and organized work and storage areas through general housekeeping duties

Follow all corporate policies and procedures

with a focus on Health & Safety

and proper equipment use

Complete designated opening and closing procedures and support fellow Team Members as needed

Support the team with additional duties on a periodic basis

How You'll Work.

Team & Collaboration

Support fellow Team Members as needed

Communication Scope

Communication skills

Full Job Description

If you’re looking for more, you’ve come to the right place. From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity. Be part of what makes us different. You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for detail and a passion for teamwork, you’ll ensure products are displayed beautifully and customers feel supported every step of their visit. Here are some of the other ways you’ll help us stand out: * Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience. * Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products. * Package, stock, and rotate merchandise on display counters and shelves, ensuring high-quality presentation and accurate signage. * Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dusting. * Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use. * Complete designated opening and closing procedures and support fellow Team Members as needed. * Support the team with additional duties on a periodic basis. ## Qualifications What you bring to the table. We provide the opportunity, and you bring the potential. * A genuine passion for delivering engaging and exceptional customer service. * Retail experience is considered an asset; an equivalent combination of education and experience will also be considered. * The ability to work inde

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