Farm Boy Inc.

Supermarkets

CustomerServiceRepresentative

Brantford, Ontario, Canada PART TIME
The Brief

“Customer Service Representative at Farm Boy Inc.. Skills: Customer service. Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.. Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.”

What You'll Achieve.

Ensure products are displayed beautifully; Customers feel supported every step of their visit

Industry & Context.

Supermarkets
Eligibility Requirements

Extended periods of standing, Heavy lifting, Work that may be performed in cooler, freezer, and outdoor conditions.

What They're Looking For.

Must Have

A genuine passion for delivering engaging and exceptional customer service., Retail experience is considered an an equivalent combination of education and experience will also be considered., The ability to work independently with attention to detail and pride in delivering quality results and maintaining cleanliness standards., A collaborative, team-oriented approach supported by communication and organizational skills., Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions., Flexibility to work a dynamic schedule including evenings, weekends, and holidays.

Nice to Have

Fluency in French language skills considered an asset.

What You'll Do.

and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.

and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.

and rotate merchandise on display counters and shelves

ensuring high-quality presentation and accurate signage.

and organized work and storage areas through general housekeeping duties

Follow all corporate policies and procedures

with a focus on Health & Safety

and proper equipment use.

Complete designated opening and closing procedures and support fellow Team Members as needed.

Support the team with additional duties on a periodic basis.

How You'll Work.

Team & Collaboration

Support fellow Team Members as needed.

Communication Scope

Communication skills

Free ATS check

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