CustomerServiceRepresentative

**Europcar Mobility Group** At **Europcar Mobility Group** , our purpose is to help to change the way you move. We are guided by our core values: _We are happy to help_ , _We embrace change_ , _We take responsibility_ , _We act with respect_ and _We move as one_. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives. **Job Description** Customer Service Representative- Athlone Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Customer Service Representative to work as part of our dynamic and fast-paced team, reporting into the Branch Manager. As a Customer Service Representative you will be working in an environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. Benefits: * Competitive Salary * Twenty-two days annual leave * Monthly uncapped commission * Medical refund scheme * Enhanced statutory sick pay * Occupational Pension: Employer contribution 1.5%, employee contribution 2% * Enhanced Maternity and Paternity benefits * Access to Hubex benefits and discounts platform * Life Assurance x2 basic salary * Employee Assistance Programme * Opportunities for career advancement and professional development * Voluntary flu vaccination voucher * Bike to Work Scheme Key Responsibilities: * Provide superior customer service while identifying and prioritising customer needs. * Make knowledgeable recommendations when advising and selling optional extras to the customer according to his/her needs. * Address all customer needs with professionalism and confidence. * Respond to all telephone and email inquiries