EMCO Corporation

Retail

CustomerServiceRepresentative

CA$45k+ London, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Customer Service Representative at EMCO Corporation. Skills: Customer service, Sales support, Revenue generation. Provide sales support. Answer customer inquiries”

What You'll Achieve.

Increase profit sharing

Industry & Context.

Retail

What They're Looking For.

Must Have

1 year customer service experience, 1 year counter sales experience, Proficient in Microsoft Office

Nice to Have

College degree an asset, University degree an asset

What You'll Do.

Provide sales support

Answer customer inquiries

Support outside sales

Follow up on backorders

Send requests for quotes

Process warranty claims

Support counter sales

Support outside sales

Resolve customer order issues

How You'll Work.

Team & Collaboration

Support sales activities

Communication Scope

Verbal communication

Full Job Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. Haines, Jones & Cadbury is a division of EMCO corporation. HJC is the SingleSource Solution for National Construction Accounts. We specialize in managing materials for multi-location projects, including new construction, remodelling, and maintenance. At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service. We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve. In addition, we will offer you: * Great mentors and on-the-job training * Growth potential with competitive salary, benefits, and profit sharing * A career with a solid, stable company with strong core values * Participation in our pension plan with employer contributions * Work-life balance and flex time As a Customer Service Representative, you will provide sales support to customers via telephone and email at our HJC Head Office. You will provide the highest level of customer service by answering customer inquiries, generating sales leads, and clos

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