Criterion Plumbers LLC
Consumer Services
CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Entry candidates.
“Customer Service Representative at Criterion Plumbers LLC. Assist customers with scheduling appointments. Answer questions about services”
Industry & Context.
Troubleshoot basic issues
What They're Looking For.
Must Have
Flexible availability including weekends and some nights, Communication skills, Pleasant phone demeanor, Practical experience in customer service, Work with technicians, Utilize phone, cell phone, text, email and internet at a high level of expertise, Motivated to work independently and multi-task
What You'll Do.
Assist customers with scheduling appointments
Answer questions about services
Troubleshoot basic issues
Ensure highest level of customer satisfaction
Ensure technical correctness of the completed job
How You'll Work.
Team & Collaboration
Work with technicians
Communication Scope
Phone demeanor
Full Job Description
**Criterion Plumbers LLC – Idaho Falls, ID** _“The Standard for Excellence”_ **WE ARE HIRING FOR CUSTOMER SERVICE REPRESENTATIVES!!! Full Time . (On Site)** **Looking for extra money - Competitive pay with opportunities for bonuses based on performance.** **Great job for College students!** **APPLY TODAY AND JOIN OUR TEAM!!!** **Requirements** * **On Site** * Must be able to have flexible availability including weekends and some nights. * Must have strong communication skills, including a pleasant phone demeanor. * **Assist customers with scheduling appointments, answering questions about services, and troubleshooting basic issues.** * Must have practical experience in customer service. * Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job. * Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise. * Service Titan Platform Experience * Must be motivated to work independently and multi-task. * **No prior experience needed – We provide all the training you need to succeed.** **Benefits** Salary: **Competitive hourly rate + performance bonuses- You can earn up to $25.00 hourly!!!** **Flexible scheduling – Part-time hours**
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