Criterion Plumbers LLC

Services

CustomerServiceRepresentative

Idaho Falls, Idaho, United States FULL TIME
The Brief

“Customer Service Representative at Criterion Plumbers LLC. Assist customers with scheduling appointments. Answer questions about services”

What You'll Achieve.

Ensure highest level of customer satisfaction; Ensure technical correctness of the completed job

Industry & Context.

Services
Problems you'll solve

Troubleshoot basic issues

Eligibility Requirements

Flexible availability including weekends and some nights

What They're Looking For.

Must Have

Practical customer service experience, Work with technicians, Utilize phone, cell phone, text, email and internet at a high level of expertise

Nice to Have

Service Titan Platform Experience

What You'll Do.

Assist customers with scheduling appointments

Answer questions about services

Troubleshoot basic issues

How You'll Work.

Team & Collaboration

Work with technicians

Communication Scope

Pleasant phone demeanor

Free ATS check

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