Criterion Plumbers LLC
Consumer Services
CustomerServiceRepresentative
“Customer Service Representative at Criterion Plumbers LLC. Assist customers with scheduling appointments. Answer questions about services”
Industry & Context.
Troubleshoot basic issues
What They're Looking For.
Must Have
Flexible availability including weekends and some nights, Communication skills, Pleasant phone demeanor, Practical experience in customer service, Work with technicians, Utilize phone, cell phone, text, email and internet at a high level of expertise, Motivated to work independently and multi-task
What You'll Do.
Assist customers with scheduling appointments
Answer questions about services
Troubleshoot basic issues
Ensure highest level of customer satisfaction
Ensure technical correctness of the completed job
How You'll Work.
Team & Collaboration
Work with technicians
Communication Scope
Phone demeanor
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