Circle K

Retail

CustomerServiceRepresentative

$0–0k Akron, Ohio, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Customer Service Representative at Circle K. Provide excellent customer service. Assist customers with inquiries”

Industry & Context.

Retail

What They're Looking For.

Must Have

High school diploma or GED, Previous customer service experience, Basic computer skills

Nice to Have

Previous retail experience, Bilingual abilities

What You'll Do.

Provide excellent customer service

Assist customers with inquiries

Process transactions accurately

Maintain store appearance

Handle customer complaints

Operate cash register

Follow company policies

How You'll Work.

Team & Collaboration

Work with team members

Communication Scope

Customer interaction

Full Job Description

Store 2743392: 1900 East Waterloo Rd, Akron, Ohio 44266 # _**Shift Availability**_ Flexible Availability ** _Time Type_** **ESSENTIAL DUTIES:** _**_The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:_**_ ****Customer Satisfaction:**** Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives assistance and offers suggestions or recommendations to the customer. * Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold. * Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc. * Reports to work on time and follows the dress and appearance code. ****Facility Condition:**** Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties: * Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores. * Inspects store facilities and equipment for safety, cleanliness, and proper working order. * Notifies Store Manager of any equipment failure or maintenance/supply needs. ****Merchandising:**** Completes build-to’s for ordering/purchasing merchandise. Receives and verifies vendor deliveries. * Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly. * Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows. ****Sales Controls:**** Controls merchandise, cash shortages, and other selling expenses. * Assists in maintaining proper inventory levels and shift audits. ****Financial Controls:**** Keeps accurate cash, sales and inventory control records and accounts for varian

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