Circle K
Retail
CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service Representative at Circle K. Provide excellent customer service. Assist customers with inquiries”
Industry & Context.
What They're Looking For.
Must Have
High school diploma or GED, Previous customer service experience, Basic computer skills
Nice to Have
Previous retail experience, Bilingual abilities
What You'll Do.
Provide excellent customer service
Assist customers with inquiries
Process transactions accurately
Maintain store appearance
Handle customer complaints
Operate cash register
Follow company policies
How You'll Work.
Team & Collaboration
Work with team members
Communication Scope
Customer interaction
Full Job Description
Store 2743392: 1900 East Waterloo Rd, Akron, Ohio 44266 # _**Shift Availability**_ Flexible Availability ** _Time Type_** **ESSENTIAL DUTIES:** _**_The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:_**_ ****Customer Satisfaction:**** Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives assistance and offers suggestions or recommendations to the customer. * Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold. * Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc. * Reports to work on time and follows the dress and appearance code. ****Facility Condition:**** Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties: * Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores. * Inspects store facilities and equipment for safety, cleanliness, and proper working order. * Notifies Store Manager of any equipment failure or maintenance/supply needs. ****Merchandising:**** Completes build-to’s for ordering/purchasing merchandise. Receives and verifies vendor deliveries. * Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly. * Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows. ****Sales Controls:**** Controls merchandise, cash shortages, and other selling expenses. * Assists in maintaining proper inventory levels and shift audits. ****Financial Controls:**** Keeps accurate cash, sales and inventory control records and accounts for varian
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