CustomerServiceRepresentative

**Service Center** Fresno - Palm Bluff **JOB SUMMARY** **Caliber Collision** has an immediate job opening for a **Customer Service Representative** to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes. **OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO:** * $17 - $19 per hour **BENEFITS OF JOINING CALIBER** * **Benefits from day one:** Immediately eligible for medical, dental and vision * **Industry Comparable Pay** – Paid weekly and eligible for overtime * **Paid Vacation & Holidays** – Begin accruing day 1 * **Career growth opportunities** – We promote from within! * **A career for life -** You’ll gain hands-on experience within a production shop **REQUIREMENTS** * 1+ years of experience within a customer facing environment **ABILITIES/SKILLS/KNOWLEDGE** * Effective verbal and written communication skills * Ability to navigate multiple software systems, i.e., Microsoft Office Suite * Work through competing priorities and adapt easily to a fast-paced environment * Ability to provide personable, friendly customer service to internal and external customers * Ability to work in a collaborative environment **Caliber** has grown beyond 1700 centers nationwide and features a full range of automotive services, including [**Caliber Collision**](https://www.caliber.com/services/collision), one of the nation’s largest auto collision repair provider across 41 states; [**Caliber Auto Glass**](https://www.caliber.com/services/auto-glass) for glass repair and replacement, **Protech Automotive Services** for mobile diagnostic scanning an