Allied Experts
Customer Service
CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Entry candidates.
“Customer Service Representative at Allied Experts. Skills: Customer service, Communication, Problem solving. Convert calls into booked appointments. Make outbound calls to schedule appointments”
What You'll Achieve.
Outstanding customer experience; Build relationships with customers; Contribute to company success; Turn conversations into opportunities; Meet performance goals
Industry & Context.
Solving problems
What They're Looking For.
Must Have
Customer service experience, Call center experience, Dispatch experience, Communication skills, Active listening skills, Handling inbound calls, Handling outbound calls, Multitasking abilities, Organizational abilities, Attention to detail, Accuracy in data entry, Professionalism, Positivity
Nice to Have
Sales experience, Ability to confidently recommend services, ServiceTitan experience
What You'll Do.
Convert calls into booked appointments
Make outbound calls to schedule appointments
Follow up on service needs
Deliver exceptional customer service
Promote services and solutions
Resolve customer concerns
Maintain accurate customer records
Update information in databases
Communicate with dispatch teams
Communicate with management teams
Participate in training
Meet performance goals
How You'll Work.
Team & Collaboration
Support field teams; Communicate with dispatch and management teams
Communication Scope
Communication skills; Active listening skills
Full Job Description
## Description Customer Service Representative Allied Experts – Cherry Hill, NJ Join a Team That Makes a Difference At Allied Experts, our Customer Service Representatives are the voice of the company and play a critical role in delivering an outstanding customer experience. We’re looking for motivated, energetic, and customer-focused individuals who enjoy helping people, solving problems, and working in a fast-paced team environment. This is more than just answering phones — it’s an opportunity to build relationships with customers, support our field teams, and contribute directly to the success of a growing company. If you thrive in a performance-driven environment and enjoy turning conversations into opportunities, we want to hear from you. We don't just offer jobs—we build careers. Here’s why you’ll love being part of our team: Great Compensation! Compensation includes hourly pay plus incentives per lead set and run. Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered. Paid Time Off 401(k) Plan with Company Match Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents. Training and Development Opportunities: We’re committed to your professional growth and provide ongoing training. Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you’re on track and rewarded for your hard work. What You'll Do Convert incoming customer calls into booked service appointments Make outbound calls to existing customers to schedule appointments and follow up on service needs Deliver exceptional customer service while promoting Allied Experts’ services and solutions Resolve customer concerns professionally and efficiently Maintain accurate customer records and update information in company databases Communicate effectively with dispatch and management teams to ensure a seamle
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