CustomerServiceRepresentative

Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration. We are looking for a **Customer Service Representative** located in **Houston, TX**. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet. **What’s in it For You:** * The ability to make an impact and shape your career with a company that is passionate about growth * The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best * Thrive in a company that values sustainability, drives a safety-focused culture, and empowers its employees through continuous improvement * The chance to Improve Lives in our community with regular outreach and volunteerism opportunities * The chance to join a learning and problem-solving culture * Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more! **What You Will Do:** * Support all customer service functions * Accurately process customer transactions such as orders, quotes, returns, credits, debits, and non-conformances. * Provide accurate and timely information regarding the availability of in-stock items. * Obtain accurate information relating to shipment dates and the expected date of delivery. * Answer inquiries from customers, providing basic sales order information and status. * Present price, credit, and terms in accordance with standard procedures. * Communicate professionally & effectively with customers when delivering both good and bad information. This would include both verbal and written communications. * Identify and quote the appropriate sales solution to meet the customer requirements. * Manage internal and external resources to ensure sales quotes are accurate and on time. * Communicate customer feedback for customer experienc