Nuitée
Travel
CustomerServiceRepresentative(Asia-ThaiSpeaker)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service Representative (Asia - Thai Speaker) at Nuitée. Listen to customer concerns. Provide information”
What You'll Achieve.
Ensure customer satisfaction
Industry & Context.
Problem-solving skills; Analytical skills
What They're Looking For.
Must Have
1 to 2 years experience, Very good command of English, Good data entry skills, Good typing skills, Good IT skills, Microsoft office proficiency
Nice to Have
Bachelor's degree
What You'll Do.
Listen to customer concerns
Handle customer complaints
Process returns effectively
Ensure customer satisfaction
Handle customer enquiries via telephone
Handle customer enquiries via email
Provide accurate information regarding products
Provide accurate information regarding product applications
Process telephone orders
How You'll Work.
Team & Collaboration
Cross team collaboration
Communication Scope
Written communication; Verbal communication
Full Job Description
About the company At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.” By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology. With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Priceline, Google, and Uber. Now backed by leading VCs and world-class investors including leaders from Booking.com, Stripe, and Shopify, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs. Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era. About the job: We are looking for a dedicated Customer Service Representative to join our team. The ideal candidate should be well-spoken with a professional demeanor and strong customer service and computer skills. Key Responsibilities: Listening to customer concerns and providing information, answers, or responses. Handling customer complaints and processing returns effectively. Ensuring customer satisfaction Handle customer enquiries via the telephone and email by providing accurate information regarding products and product applications and process telephone orders accordingly. Cross team collaboration Our Ideal Candidate: An associate's or bachelor's degree 1 to 2 years experience in the same or similar role. Very good comm
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