Oldcastle BuildingEnvelope
Building Products
CustomerServiceRep(CRL)
“Customer Service Rep (CRL) at Oldcastle BuildingEnvelope. Skills: Customer communication, Order processing, Issue resolution. Manage customer communication. Process customer orders”
What You'll Achieve.
ensure accurate order processing; timely issue resolution; quality customer experience
Industry & Context.
issue resolution
What They're Looking For.
Must Have
2+ years of customer service, call center, logistics, or distribution support experience, written and verbal communication skills, Experience managing phone and email customer interactions, organizational and multitasking abilities, Proficiency with Microsoft Office applications, Ability to work in a fast-paced operational environment, SAP or ERP system experience, Manufacturing, distribution, logistics, or supply chain industry experience, Experience supporting multi-location operations
Nice to Have
associate or bachelor’s degree
What You'll Do.
Manage customer communication
Process customer orders
Coordinate with distribution center personnel
Monitor customer orders
Resolve customer concerns
How You'll Work.
Team & Collaboration
Serve as a key communication link between customers, operations, transportation, inventory, and internal support teams
Communication Scope
written and verbal communication skills
Applying for this Customer Service Rep (CRL) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Oldcastle BuildingEnvelope?
Real rants from real employees. Read before you apply.