CustomerServiceReceptionApprentice

Sika is a speciality chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector towards greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024. Preston, England, United Kingdom Full-time About the Role As a Customer Service Reception Apprentice, you’ll be the welcoming face of our business, playing a key role in delivering exceptional front-of-house service. This is a fantastic opportunity to gain hands-on experience in customer service, administration, and office coordination while working towards a nationally recognised qualification. What You’ll Be Doing * Greeting visitors and managing reception duties with professionalism and warmth * Handling incoming calls and directing enquiries to the appropriate departments * Supporting administrative tasks including mail handling, organisation of meeting rooms, and office supplies * Assisting with internal communications and supporting the wider Customer Service team with Customer Order Processing and general queries * Maintaining a tidy and welcoming reception area * Learning about customer service best practices and office operations What You’ll Gain * A structured apprenticeship programme with on-the-job training and a recognised qualification in Customer Service * Development of communication, organisational, problem solving and administrative skills * A supportive team environment with a dedicated mentor and line manager * Exposure to a professional office environment and business operations * Development of communication, problem-solvi