Culligan Ireland
Manufacturing
CustomerService&OperationsAdministrationSupport
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Customer Service & Operations Administration Support at Culligan Ireland. Skills: Customer service, Operations administration. Triage shared inboxes. Log customer queries”
Industry & Context.
What They're Looking For.
Must Have
Microsoft Office proficiency, Excel proficiency, Outlook proficiency, Word proficiency, Written communication skills, Verbal communication skills, Manage multiple tasks, Prioritize workload
Nice to Have
Willing to learn
What You'll Do.
Triage shared inboxes
Update customer queries
Support scheduling for service jobs
Support admin for service jobs
Handle general admin tasks
Process purchase orders
Keep records accurate
Keep records up to date
How You'll Work.
Communication Scope
Written communication; Verbal communication
Full Job Description
_**Customer Service & Operations Administration Support **_ **Contract Type: **Full time (37.5 hours per week), temporary contract **Contract Term: **Start ASAP for 2-3 months **Salary: **€30,000 per annum **Day to day duties:** * Triage shared inboxes and log/update customer queries in Activewhere * Support scheduling and admin for service jobs (appointments, updates, trackers, job sheets) * Handle general admin tasks (POs, invoices, data entry, report updates) * Help clear backlogs and keep records accurate and up to date **Requirements** * Comfortable using Microsoft Office (particularly Excel, Outlook and Word) * Good written and verbal communication skills * Able to manage multiple tasks and prioritize workload in a fast-paced environment * Reliable, proactive and willing to learn **Benefits** * Monday - Friday Days working pattern * 23 days' holiday + Bank Holidays - increasing with long service * Company Pension scheme * Company Sick Pay (after qualifying period) * Shopping discounts with Perks at Work * 24 hours access to Employee Assistance Programme * Volunteering Day * Employee support network and mental health assistance * Opportunity for career progression
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